Pony Express Bank, a trusted community bank in Missouri, partnered with us to ensure that communication and marketing were seamless and effective for the core conversion process.
We created a detailed communication plan to guide Pony Express Bank through every step of the core conversion, ensuring clear and consistent messaging for both staff and customers.
We designed informative flyers to help staff and customers stay updated and prepared for the core conversion changes.
ttg. crafted and sent external emails to customers, keeping them engaged, informed and reassured throughout the core conversion process.
We created dynamic mailers to inform customers of important conversion details and next steps.
ttg. developed personalized letters for staff to keep them informed, motivated and aligned with the core conversion’s goals and timeline.
Our team provided strategic social media support to maintain customer engagement, reduce confusion and promote positivity throughout the core conversion.
